Coco Pod-

[Dew]

Is it possible to have a bad coco pod?

[SilverGrobo]

@Chris,
Do you know the answer to this question?..

[Chris]

No - they do not go bad

Is there something up with your Coco Pod @Dew?

Here’s a few suggestions:
-if it’s hard and falls right through the hole in the water tank cover try soaking it for 15 minutes to regain its full size
-if it’s got white/green residue on the top of it, gently brush it off or agitate the Coco Pod until it’s gone

Hope that helps,

Chris.

[Dew]

Awesome @Chris, I didn’t think so and you answered my other question- Thanks!

[Dew]

Hey @Chris, I actually do have one more question. If you do not have the sticker in your lid telling you where to push the coco pod down to (I do not have this sticker) should you still push it down that inch or so, or leave it level with the lid? I think the video I watched said to keep it level with the lid.

[Chris]

Hey @Dew - yes, the video is correct on this one. If you do not have a sticker please keep the Coco Pod level with the top of the lid

Regards,

Chris.

[wayne]

Why the difference? Mine does not have a sticker either.

Thanks in advance,
Wayne

[Azuri]

@wayne

Why the difference? Mine does not have a sticker either.

Design change.

@Stephen

Here is the skinny on coco pod placement. We have made some slight cosmetic updates that enables the user to place the coco pod flush with the top of the lid.

1. If your lid has a sticker, place the coco pod at that level.

IMG_1515.JPG2448x3264 1.09 MB

2. If your lid does not have a sticker, place the coco pod flush with the lid.

IMG_1516.JPG2448x3264 1.25 MB