Here is the update to the update!
Repair kits are going out starting today for anyone that has reported to our support team that they have a short grey cable or a short water level sensor cord. If you haven’t reached out yet, please email the team at email@example.com and we will get you set up with the correct parts.
The good news is that we’ve determined that the door hinges are the correct hardware, so no need to wait to get your door on. Simply give the top hinge a gentle tap with a hammer and it will pop through the top hole.
Seeing new Gen 2 units starting to come online and begin growing is super exciting!