Hey Growers,
The first units have started to arrive in our growers’ hands and we’re super excited to get everyone set up!
We’ve discovered that a couple of parts are missing/incorrect in our initial shipments, so here’s the plan:
Each Gen2 Grow Box order that has already shipped will be receiving a ‘repair parts kit’ that will get you up and running. The kits will begin shipping early next week and the new units going out won’t need a kit at all, they’ll be fixed at our manufacturing facility today.
We know you want to grow right away and that this isn’t the way you want to start your build, but we want you to know we are here for you and will get you growing as quickly as possible.
Thank you for your patience and support.
Cheers,
Stephen & Team Grobo