I requested a recipe a while ago. It was finally added to the list. I use the recipe and about halfway through realize that there was a problem with the lighting schedule. So grobo had me switch to a different recipe and forward my schedule to where I was before. This is now thrown off the entire schedule of notifications and water changes and everything to where I have to now keep track of it on my own.
When I emailed to find out about it it doesn’t seem like they’re in a real hurry or even worried about getting this taken care of because I know this is not the first time it’s happened and it’s been going on for a while now.
This was their response…
We have escalated this shift schedule software bug to our team. At this time, we do not have an ETA for that bug to be squashed. We are unable to modify the notifications. However, all notifications are available HERE for your review.
For now, please take note of your weekly drain and fill date, it’s okay to shift it a day here and there if you prefer to get it back to the date that you get notifications.
Example: If your drain and fill day is Wednesday for notifications, but you are doing them on Monday, each week you can delay by 1 day to get you back to the Wednesday.
Alternatively, continue to drain and fill weekly on the day that you normally do and ignore the Grobo notification. When you get into Flower, you will want to do 1 x water top up per week as well.
This is very upsetting to me especially because they’re not willing to give us information like pH and EC on our own because this is supposed to be for beginners and hands off. This makes it to where I have to keep track of it on my own if I want my schedule to stay as original, which is not hands off or beginner friendly at all!!
Super unhappy with this situation!!!