Hey @Mcmanis,
So to be clear, it’s your EC that spiked, not your pH. By design, when your EC is too high, the system stops wasting pH and does not adjust any more. Kinda like trying to turn down the AC when your house is on fire.
I’ve identified one of your water level sensors is not reporting and this is preventing the unit from dosing food. Each sensor should be able to rise and fall easily when the water rises and falls. In your case, the drain hose does not seem to be low enough to pull the required water out, allowing the bottom one to fall. It’s an easy fix, simply push the drain hose to the bottom of the tank. You will have about an inch of water left after a drain, but the bottom water level sensor should drop.
Let me know how the repair goes this weekend, having to hand dose is not what we want you to have to do.
Cheers,
Stephen