How to close the door?

Can’t get my door to consistently lock. Is there any trick to this? I push it in, but it doesn’t click. Sometimes if I keep trying it, reset my grobo, etc. it will eventually work, but I can’t get it to work consistently. Have looked and nothing seems to be disrupting the seal or the latch or anything, I’m stumped. Thanks.

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It’s a weird little thing that lock. I had the same issue when I first got mines. You have to push the button then push with pressure in the corner you will hear a click and it will lock.

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You might have to bend to tab a little this is what I had to do with mine

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Okay so my door doesn’t open/close without some help. I have to just squeeze the door in and then I can feel the lock release and then with closing I just press it in again until I hear the click again. Then she’s sealed tight👌 That’s how mine is anyway, didn’t have to bend or adjust anything

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@kingm00re,

((DoorIssues)):

https://www.allgrowers.com/search?q=door

:crossed_fingers::crossed_fingers:

((SupportTicket)):

https://support.grobo.io

support team forbids me to guide anyone in anything because someone busted their tab off and (if they brake it off without their guidance the warranty is ruined)… :frowning_face:

Sorry, the app doesn’t close door… Just unlocks it… :frowning_face:

Thanks for the tips, and yeah, I did search first. Still can’t get mine to close regularly. Tried everything.

My 2 cents. Have you tried the app?

By app, you mean my grobo io? I only see a way to open the door from there. Is there a way to close?

Sorry, my bad. Was thinking open, not close :blush:

Bend the tab on the inside up slightly until you can close her and hear the click