The past few weeks have been incredible as so many more Grobos come online and more people have joined the discussion here. Another 75 units shipped this past week so look out for some new growers joining us on AG!
If you have any ideas for how we can continue to make this better, please let us know. A couple things we are working on already:
We are hiring a full time customer support specialist to make sure we can answer your questions ASAP. Please bear with us as we find and onboard this person. (We hired someone a few weeks ago but they couldn’t provide the level of professional support we require so this is not as quick of a search as expected.)
You will see that some members are tagged as Champions. We are still fleshing out exactly how this works, but we want this to be your community where anyone can post about anything growing related (not just about Grobo!). To make that happen, we want to get community members involved as moderators, mentors, and more. Champions are here to help everyone feel welcome and to keep this a safe and organized place for open discussion. We will continue to define these roles over time.
If you have any ideas for improvements, please share them here!
Thanks for being part of the AG family