Wifi dropping

Grobo Support
#51

Thnx buddy

#52

Plus I failed to mention, no pumps or lights are working when I power back up.

#53

Finally back up and running air pump as well. Not sure what’s going on???

1 Like
#54

Send in a ticket. Something else could be happenings mine does the same thing

3 Likes
#55

Here’s what I did:

  1. Held button down on back for 10 seconds then released, the light will start pulsing green.

  2. I then tried to run the WiFi connection wizard which was unsuccessful.

  3. With the light green I then power cycled the unit.

  4. Once it came back on it reconnected to WiFi on its own however the lights nor air pump came back on.

  5. I went to the app and in the settings clicked update light settings. I didn’t change anything just clicked save and then confirmed.

  6. Once saved everything came back on as usual and appears to be running well.

  7. Went in to confirm firmware:

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3 Likes
#56

Once I submitted ticket. After about 5 mins. Back up and running. I did all the things you put on your list as far as reboot wifi router go thru grobo reconnect wifi all the set up nothing worked. Once submitted ticket looks like they took care of it right away.

3 Likes
Grobo Firmware Updates: Comments
#57

That’s awesome :clap:

3 Likes
#58

Thank you all for the input. This community is awesome very helpful and always lets you know many ways of trying to solve an issue. Greatly appreciated. Thank you all

1 Like
#59

I can confirm ive used step 5 and it works as well

2 Likes
#60

The White House! Love it!

3 Likes
#61

Update: Back online with new update!

Big up to @SWSVIC for the awesome support, trouble shooting and morale support! You the man! :facepunch:t3:

6 Likes
#62

I just performed the update and the indicator turned blinking pink for a minute then the indicator turned black and hasn’t changed since.

Everything else is working fine, lights/fans/bubbler all fine.

When I checked the firmware again, it’s still on 8.0.1 and not updated.

Performed the update again and got the same result but this time the indicator turned pulsing blue but still the firmware is the same at 8.0.1…

Tried it one more time and the result was like the first, indicator black…

#63

My buddy @SWSVIC suggested these steps for me, having similar issues earlier last night and this morning. It worked, worth a try. Good
luck!

Here’s what I did:

  1. Held button down on back for 10 seconds then released, the light will start pulsing green.
  2. I then tried to run the WiFi connection wizard which was unsuccessful.
  3. With the light green I then power cycled the unit.
  4. Once it came back on it reconnected to WiFi on its own however the lights nor air pump came back on.
  5. I went to the app and in the settings clicked update light settings. I didn’t change anything just clicked save and then confirmed.
  6. Once saved everything came back on as usual and appears to be running well.
  7. Went in to confirm firmware:
3 Likes
Grobo Firmware Updates: Comments
#64

Note to future self: Only perform updates on weekdays during business hours :joy::grimacing:

6 Likes
#65

If we’ll have to pay @SWSVIC double time on week ends, this mofo is expensive!!! @SWSVIC :joy::facepunch:t3:

2 Likes
#66

I’ve had to do that “save light settings again” every so often on one unit or the other; probably once every few months. If the status light is pulsing slow but the grow lights are not on that’s usually all it is. I didn’t notice the pump not coming on when that happens, though - will check for it next time.

1 Like
#67

This is pro bono.

3 Likes
#68

You the best bro! :facepunch:t3:

2 Likes
#69

I know the feeling my man, couldn’t leave you hanging like that :facepunch:

3 Likes
#70

I know you had my back bruh :100: :facepunch:t3:

3 Likes