Hi Mark,
I agree, MOST can be handled with a few good directions from a more experienced grower and/or a restart but certainly not them all. I am so very appreciative for all the guidance I have gotten from you guys on these boards. However, you know as well as I do that so many of these threads end with “put in a ticket”…
I’m not complaining just to complain. It is a very real concern to me as a consumer of a product that I have invested in and come to rely on for my medication. I have been lucky enough to have two very successful grows under my belt with a third on the way and starting a fourth in the morning with the new Gen 2. So I consider myself an investor in the Grobo product and a firm advocate of the growing experience.
Losing Saturday and Sunday is just about 30% reduction in support coverage. That’s a lot. I get that things are tough all over and companies have to make tough decisions and I’m am certain this on came with a lot of thought and consideration.
I’m only stating that I’m concerned.
(And I know my luck, I’m going to be the first person that has a problem wherein there is not quick fix from a friendly grower. You’re going to be the first one I ping if any problems arise in the morning when I fire up the Gen 2)