So this week Grobo can take my money and ship about 2500 dollars worth of product but zero employees are answering phones, tickets, or responding here.
I feel so much buyers repose. The app is in a constant calibration loop for my Grobo premium, the app won’t cancel the calibration, I have a Grobo start I want use as well and I can’t get it connected to the app.
I followed the directions perfectly and dumped the chemicals so I can’t even try close this calibration loop.
I have parts that are falling off the Grobo, non of the cable ties came attached to box, zero stuck on any of them. The water shield doesn’t fit in the tank in any way, there are giant deformities to the glass door, looks like someone spilled oil all over it and stained the glass.
I just wish someone from Grobo would talk to me.
It’s crazy that a whole company is closed right now.
Did I get scammed?