Grobo completely cut off! (Urgent)

Switched to…

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Tech really needs to look at this one! Someone should be in the office soon its still early.

Stephen is in now, message him directly!

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Hey @Bplatinum9,

Best way to get fast support isn’t hitting me up directly, it’s by emailing the team at support@grobo.io. :wink:

That being said, I’m aware the LED replacement hasn’t fixed this unit, we recommended a board and LED replacement, but @Mookie wanted to try just the LED replacement to start. Once the team arrives, we will review the ticket and the unit but my gut says that it’s the brain board like we originally diagnosed.

Will update this post once the team has had a chance to review it.

Cheers,
Stephen

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I have! Before I go to the measures of sending anything to you I make a ticket. I just have a little more urgency on my end with a plant that possibly could die.

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