Draining issue [RESOLVED]

[Rookie101]

I go to the app tell it to do the normal process for drain and nothing Happens. Please help

[Rookie101]

Also checked the black tube and seems to be free of clogs

[C453Y]

Mine wouldn’t drain via the application today either. I ended up logging on via a browser and it worked fine.

[Rookie101]

Can you do this on Grobo website or where can I do this ? @C453Y

[Rookie101]

@C453Y i figured it out. And it’s working. Thank you so much !!!

[TheDogMan]

Was the 3 inch long screen piece on the drain hose when it came? Mine was just laying in the bottom and came off, I think it is used so nothing clogs it from draining.

[Todd.grobo]

If you are experiencing anymore issues with this, please open a ticket at support@grobo.io and let me know if you cannot access the APP but can on the website https://my.grobo.io
Cheers

[SilverGrobo]

@Rookie101

Please help

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@Rookie101

i figured it out. And it’s working

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• ([RESOLVED]):

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