Bought a used grobo help

What steps do I need to take to activate used grobo

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https://support.grobo.io/hc/en-us/requests/new

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There are a couple packages you can buy from the store. The basic one will switch it to your name and do a one time diagnostic to make sure everything is working correctly. That is the one I did when a friend gave me his. I have since then contacted them for other grow related concerns and they have helped everytime!

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Thanks @zacuriah,
Can you tell us were in the store its located? Couldn’t find! Appreciate it! :eyes::seedling:

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How soon after getting this package can you start growing

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@Bplatinum9 it is a bit hidden on the store front.


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A bit hidden is an understatement! How did you get to it?

Ok nevermind I just typed in diagnostics and it led me to it!
So @miami5th is diagnostics a must or can he just transfer names like we used to do in the begining?

@Bplatinum9 I think it says the Basic Diagnostic is the required minimum to get the unit transferred over and online.

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Thanks for helping clear that up!
Basic plan $79.99 USD :eyes::seedling:
This is the minimum plan for getting your used Grobo online. You’ll have a 30-minute call with one of our support specialists who will help pair the Grobo to your account, remove the old owner, and complete a full diagnostics check of the system. If any repairs, updates or calibrations are required they will be highlighted to you during this call.

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Sorry just got back online and saw the post. Glad you found it! @miami5th you are correct the basic is the minimum purchase to get the name switched. @Gary_Payton you can start grow before you switch it or after, I don’t think it matters. I would prob transfer first just to makes sure everything is ok before you start.
@Bplatinum9 sorry that was meant for gary

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