I figured that yup !
I will be getting refund hopefully lol
Iâm in that group, I donât think itâs a scam. People are getting units slow as crap with multiple quarterly delays for some. My take is it has several design issues, itâs basically a mini fridge that comes with some serious complications primally mold growth as my main concern and some people are going on their third replacement unit. I donât think itâs vaperware but donât see a rosy future if things donât turn around. Snoop I think is just a paid endorsement as far as I can tell. 
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Hello @Azuri My refund was supposedly processed by Polina the first week of sept.
This never happened. I call, they never answer (doesnât matter what time of day). I emailed dozens of times without a response. Emailed multiple email addresses including their support email and not just info address without a response. Contacted Zendesk as the company I work for utilizes this for contract support for a single client. My rep verified their is no seedo or seedolab(s) account that is valid w/ them. Couldnât tell me much more about it. I suspect itâs in collections or never valid. You open a ticket and youâre provided a link that goes to a âwebpage not foundâ.
Seedolabs has no social network accounts which is suspect. Not for any of their employees, top brass or CEO. None. They had a Twitter account in which was deleted some time ago which was bombarded with angry tweets from disappointed purchasers so it was removed.
I paid in June and was told that my unit would be delivered in August - this was promised in email in which they explained they had just setup a production facility in the US to stop delays at the border. I Contacted seedolab in sept. Requesting an update on delivery. I was told it could be another 90 days so I requested a refund. I wasnât willing to wait with all of the others whom echoed the statements made here.
I started emailing again 30 days after this roughly October 15th. I sent a single email literally everyday requesting an update on my refund. Not a single response other than automated âweâll get to this within 72 hoursâ email response. Last week I ultimately had to dispute the charge with my credit card company.
While Iâm not surprised that snoop would endorse a product for his own gain, I am surprised his people didnât do their homework on the unit, the company and its troubles. The vast majority of purchasers have NOT received their devices and the company no longer communicates with their purchasers. Folks that paid years ago are left in the dark with little recourse. This is a pretty common complaint in that fb group and twitter. It was no different for me. Promised delivery dates, email suggesting a hold up (insert excuse here), request refund, email suggesting a refund is processing and it may be a few weeks before it posts, never happens and communication ends.
If it walks like a duck & quacks like a duck itâs likely a duck. While I agree that some folks have gotten their units (very few), from what I can tell the vast majority have not. Iâve been watching the progress of the person on AG whom has a unit. I even asked him if he worked for seedlabs as you wonât find many ânon-professionalâ seedo videos on YT. His device seems to operate without issue which is why I continued to wait (I still want an automated unit that works). The problem is the rest of us whom bought in and never got a unit or have major difficulties just getting a refund or even a response to inquiries. I made sure to file a claim with the FTC as well.
Weâll see a lot more of these scams as more US states legalize cannabis and potentially at the federal level.
Iâve been critical of grobo since my unit was a lemon, but Imo - As of today, grobo is the only âworkingâ automated unit that delivers ontime and communicates with their owners and seedo is fraudulent. Im only basing my opinion on my experience. Your opinion may vary and thatâs fine.
Fyi
seedolabsupport.zendesk.com resolves to the following 3 IPv4 addresses:
None of these are active on cloudflare although they redirect to Zendesk actual site in Virginia. Go ahead and click the link youâll find this
Twitter users
Be careful folks, do your homework before placing a down-payment on a seedo. If you want an automated Grow device Grobo is your go-to for now
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@James @Azuri @Southrock67 - Seedo is a public company so you can actually see a lot of behind the scenes information in their disclosures here: OTC Markets | Official site of OTCQX, OTCQB and Pink Markets
Their latest financials have them burning almost $1M USD per month and running out of money around now. Iâm assuming thatâs why theyâre cutting back on customer support among other things: SEEDO CORP. (Form: 10-Q, Received: 08/14/2019 10:08:10)
For the Snoop Deal, they borrowed $1.1M USD (Disclosure here) and then paid him $1M plus about $1.7M in shares (Disclosure here) to be their brand ambassador. As part of this deal they have also agreed to give away Seedo units and pay the expenses for hosting parties and events.
It also looks like yesterday one of their directors stepped down due to âcertain deficiencies and conflicts of interest by some of Seedoâs board members and employeesâ. Granted, heâs in some hot water of his own already for other issues. (Article Link).
Hopefully that helps to shed a bit of light on your questions!
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This was very helpful @bjorn
I want nothing, but the best buds for all and simply donât want others to be duped like I was or felt like I was.
I went ahead and tweeted snoop basically verbatim and made sure to add that if folks wanted an automated Grow device that grobo 
is supported and delivered on-time.
I only have like 1300 followers so I donât know if it has any value, but itâs really disappointing to see snoop whom has the ability to reach millions advising people to buy into a potential scam when they could be buying a grobo. I know damn well snoop wonât be responding to a nobody like me, but maybe it helps one person out there make a better decision. While seedo is a public company and appear legit from a business prospective theyâre clearly not doing right by their customers/investors.
I went ahead and deleted my comments on the âMary vs Groboâ thread as well. I would be interested in reading more material on the other Grow devices such as Mary, Cloudponics, leaf ect if you have any you want to share.
Cheers!
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Thanks for those insights. Just trying to get my money back right now. Still sad that grobo is not available in Europe which leaves me with no alternative 
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I was lucky I paid with PayPal so I use that leverage on them to get my money back.
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Quick update: The official SEC filing outlining why Daniel Birnbaum left the company has now been posted (link).
âAs you know, I believe in the great potential of the companyâs technology â both in the home grow device and especially in the agricultural product under the purpose of âfeed the worldâ. However, I feel that I wasnât able to implement the change in the strategic focus of the company, in order to focus the companyâs resources in one direction, and in addition, my recommendations to strengthen our board with new professional members with experience and reputation were not accepted. Furthermore, despite my insistent pleading, I do not feel comfortable with multiple conflicts of interests within the company and its board of directors. These matters worsen when the company is in such early stage and is fighting for its financial survival.â
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Thanks for the update @bjorn
Yeah the short version of what I read and stand by my original statement. Badly managed and Iâve seen the design issues 2nd hand in the FB group.
As of yesterday @James people were getting units delivered. (UK now) I disagree with the sentiment it was set out as scam, just piss-poor roll out, launch, customer service etc etc. To be completely clear Iâm not endorsing their product, Iâm just looking in through the window I donât have a dog in the race and no emotion of being âscammedâ. Just a discussion of other products in the market.
In the dragons den episode Arleneâs concern was in investing in the hardware side of the market, sheâs right in the case of Seedo. After warranty is over the pitch forks will be coming out. (they are already out they are sharpening them now)
I was aware of the SEC notification for Snoopâs âendorsementâ regardless of what happens to Seedo you can bet he wonât lose any money. Heâs not a fool, easy money for him.
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