My door isn’t locking at all. Can this be the problem?
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https://www.allgrowers.com/search?q=shell%20user%3Asilvergrobo
It looks alive other than the shell…
With the door, we had this issue ourselves when we got the Grobo… @fuz fixed it for us…
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Mine I really have to push it under the handle and I hear a click. Same for opening I have to push hard under the little handle and it releases.
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I think we’ll find that it’s the same for the Grobo1 for everyone here… (Everyone, want to tap-in on this one?)…
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My door still won’t lock unfortunately. And I broke my door tab off trying to move it. 
My little Shelley! 
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Hi @Kaneh,
Have you reached out to support@grobo.ca yet? If you have any issues with the unit going forward please reach out to them first especially when it comes to unit modifications
Again, I apologize that responses may be a little bit slower than usual because of the Christmas season, but we’ll get back to you as soon as we possibly can
Regards,
Chris.
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I emailed the team the same day my Grobo arrived.
I tried to bend my tab up and it broke off…
12/20/18