Grobo Team,
This may be a good opportunity to ask what the expected lifecycle of a Grobo today? Will Grobo make components available for purchase once the limited warranty has expired or a failure has occurred and does not fall under the language of the warranty? During your lifetime testing has your team had to consistently replace any one component, repeated failures, lighting failures/burnout, fan longevity, software adaptation, how did the machine adapt over extend use, etc. Just looking to ensure that I get the most out of my unit until Bjorn is ready to start working on the Grobo 2!
Two separate questions:
The fluid glass, will there be changes made with the overall design? Is this a feature that you guys are looking to remove and use on future iterations? While the teams are discussing options are they also looking into how to improve the light leakage? The last war door you guys had sent as a replacement provided a better result, but still allowed quite a bit of light to leak.
Air pump, what exactly took place with the previous component you were working with? Could you trace it back to the manufacture and if so what is causing the failures? Will you be looking to use a new component entirely with the same manufacturer or will you be sourcing the pumps from a separate manufacturer?
Thanks!