Draining Tube is Clogged

When I try to drain nothing happens.
I can fill.
Started after harvest, there was root residue.

How can i get in to clean out the pump?

What is the bit type for the screw to get into the box?

Yes, I will order the filter on the next order.

Thanks. Ben

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Welcome @Benjamin_Bradfield!
Send in a ticket to support@grobo.io and they can help you more specifically. Hopefully it’s not a bad clog :crossed_fingers:

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This happend to me. Exactly same thing, after harvest.

Piece of root got stuck in the pump itself. I took apart Grobo, disassembled drain pump, and took the clogged material out. Works great now. They sent me replacement pump, but easy enough to just fix the pump

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Hey @Benjamin_Bradfield,

I see your ticket in our support system, thanks! I’ve responded there for you.

Cheers,
Stephen

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@Benjamin_Bradfield,

((#Welcome))::wave::wink:

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((#YouAreInGoodHandsNow)):

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